In order for RocketBolt to track the activity of sales leads on your website, you’ll need to add a small line of code -- a “code snippet” -- into your website’s HTML.
Adding a code snippet is common for apps like RocketBolt and should take less than a minute. If you’ve ever added Google Analytics to your website, the process is nearly identical.
Step 1: Generate A Code Snippet
Form for adding your website URL during the site integration process.
When setting up your website tracking, RocketBolt will prompt you to enter the URL of your website in order to generate a code snippet.
Enter the root URL for your website and, if applicable, any subdomains. All other information in the URL you provide will be removed automatically, like this:
http://example.com --> example.com
http://example.com/something/else/here --> example.com
https://app.example.com --> app.example.com
Once you’ve submitted your URL, RocketBolt will generate a code snippet and display it to you.
Step 2: Copy/Paste the Code Snippet in Your Website Footer
A newly generated code snippet during the site integration process.
Copy/paste the code snippet RocketBolt generates into the footer of your website, immediately BEFORE the closing </body> tag.
Step 3: Verify Code Installation
Click the “verify installation” button beneath the displayed code snippet to have RocketBolt automatically check that the code is installed correctly on your website.
Due to the many different ways websites are built, automatic verification can occasionally fail even when your code snippet is installed properly.
If the automatic verification displays an error and you’re sure RocketBolt is installed correctly, use the “Request a manual verification” link to have someone on the RocketBolt team check your installation. This can usually be done in minutes.
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FAQs about installing RocketBolt’s code snippet:
Q: Will adding RocketBolt to my website change anything for my users?
No. RocketBolt doesn’t do anything to impact the look or operation of your website. Your users won’t notice a difference.
Q: Does the code snippet need to be added to every page?
While you can choose to add the code snippet on a subset of website pages, this will prevent RocketBolt from tracking all of a lead’s activity on your website, so we don’t recommend it.
Q: Can I use Google Tag Manager?
Yes. Plenty of our customer use Google Tag Manager, and RocketBolt works perfectly. Note that using tools like Google Tag Manager can cause the verification check to fail. If you’re using Google Tag Manager or a similar service, you may need to request a manual verification.
Q: Can I put the same code snippet on different websites?
No, a RocketBolt code snippet added on a website that doesn’t match the registered website will not work. However, you can easily create code snippets for additional sites in your website tracking settings.
Q: Does the code snippet have to be placed in the page footer?
Q: Every other time I’ve installed a code snippet, it’s been at least a few lines long. Why is your code snippet so short?
Services that use longer code snippets are typically doing so in order to support legacy (i.e. really old) browsers. Those services were likely developed years ago when legacy browsers were more common. We’ve chosen not to continue this support since it’s no longer necessary in modern computing environments. In the extremely unlikely event someone is accessing your website using a legacy browser, some of RocketBolt’s functionality might not work, but RocketBolt won’t negatively impact their experience.
Q: What should I do if nothing I’ve read in these instructions makes sense?
If you still don’t know how to install RocketBolt on your website and a lot of the words you’ve read in this article look like they come from a foreign language, the code snippet probably needs to be sent to someone else in your organization who handles “the tech stuff.” Click the “send to my developer” button beneath the code snippet you’ve generated, provide an email address for the appropriate person, and RocketBolt will automatically email that person installation instructions.